Returns & Refunds
Our policy lasts 7 days. If 7 days have gone by since you receive your order , unfortunately we can’t offer you a refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 7 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within three business days.
Late or missing refunds (if applicable)
There is often some processing time before a refund is posted to your bank account or credit card activities.
If you don't receive your refund after seven business days, please contact us at 800-898-0688.
Items on clearance cannot be returned for refund.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to:
LOW PROFILE LUXURY
521 ROOSEVELT AVE.
CENTRAL FALLS, RI 02863
You will be responsible for paying for your own shipping costs for returning your item.
If you are shipping an item over $50, please use a trackable shipping service or purchasing shipping insurance.